2024-25 FOA Goals Filter
Working together, we can make UC Davis better every day
More than 1,500 staff members and student employees work together as FOA to keep campus safe, efficient and beautiful. In fiscal year 2023-24, we're committing to these goals to guide our service and further improve the university.
- Stewarding Resources. Maximizing business effectiveness through responsible and innovative stewardship of financial resources.
- Engaging People. Fostering an inclusive, engaging and rewarding workplace environment for our diverse workforce.
- Cultivating Place. Maintaining and improving our indoor and outdoor spaces while keeping operations and experiences smooth.
- Enhancing Safety. Advancing safety awareness, emergency services and risk management for a thriving community.
- Prioritizing Service. Expanding a customer-centric culture, focused on continuous service improvement.
Theme | Objective | Metric | Unit Responsible | Progress |
---|---|---|---|---|
Engaging People | Boost engagement among FOA employees by continuing the practice of recognizing, appreciating and professionally developing FOA employees. Increase the sense of belonging among FOA employees by leading FOA’s I-DARE initiative (Inclusion - Diversity, Anti-Racism and Equity) which involves creating, sharing and promoting best practices. |
Conduct Engagement Survey in Spring 2025. Increase FOA’s engagement survey participation rate from 61% (2022) to 63% (2025). Increase FOA staff engagement scores from 77% (2022) to 79% (2025). Achieve a score of 70 (2022 score) or higher among FOA employees in category “I feel a Sense of Belonging.” |
Human Resources, Vice Chancellor's Office | In Progress |
Enhancing Safety | Strengthen policy, practices, and application of youth protection related programs. Engage Youth Protection program management community to build upon long term commitment to protection of our youth on campus. |
Reconstitute the Youth Protection Council, develop program performance metrics, and update website resources by Jun 30, 2025. This is a multi-year effort. |
Safety | In Progress |
Enhancing Safety | Create a workplace violence prevention program for the Davis Campus with de-escalation training, conflict resolution services, and tracking/reporting in response to Senate Bill 553 that went into effect Jul 1, 2024. Use best practices already in place on the Sacramento campus. |
Rollout new UC Office of the President developed training to campus employees. Collect user feedback from training and make improvements based on input by Jun 30, 2025. Roll out conflict resolution and tracking/reporting by Jun 30, 2025. |
Human Resources | In Progress |
Prioritizing Service | Evaluate the feasibility of a single mobile app for credentialing students and employees on campus, potentially eliminating plastic ID cards and consolidating door access into one solution (there is currently separate technology for housing and the rest of campus). Mobile credentials reduce labor costs by not printing and distributing plastic cards and improve security through more protected distribution and access management system. |
Identify stakeholder requirements, specify what problems a single mobile app would solve, evaluate candidate solutions, and estimate costs and ROI. Determine by Jun 30, 2025 whether a consolidated app is feasible. |
Police | In Progress |
Prioritizing Service | Several FOA forms are clunky, take too much time, lead to errors, and/or cause confusion. In FY 2024/25, introduce “Year of Re-Form,” which involves using Docusign to remove pain points because of forms. |
Identify major pain points with customer focus groups by Apr 2025. Process-map steps and identify workflow improvements and “reform” at least 10 forms by Jun 1, 2025. |
Admin IT, Vice Chancellor's Office | Nearly Completed |
Prioritizing Service | Implement Time Reporting System (TRS) version 6 (vs6) which includes a modern User Interface, improved web interface, a mobile app, and enhanced departmental time administrator features. These improvements are a needed investment given a significant increase in the number of TRS users at UC Davis. |
Complete testing of TRS vs 6 and change management by Fall of 2024. Complete implementation by Dec 2024. |
Admin IT, Finance | Achieved |
Prioritizing Service | Further reduce the number of student loans that transition from UC Davis to a collections agency by launching a pilot program to test and discover ways to reach former students and help them understand repayment options. In FY 2023/24, UC Davis had 345 or 2% of student loans go to collections (non-payment older than 180 days). Although 345 and 2% is low, a further reduction is desired. |
In FY 2024/25, launch a pilot program that test approaches and identifies resources needed to conduct an outreach program. Goal is to reduce the number of student loans sent to collections during the pilot period by at least 10% (from 345 to 310). |
Finance | In Progress |
Prioritizing Service | Complete and implement process improvement and automation project for the Course Materials and Service Fee (CMSF) proposal process. This project should result in efficiencies, workload reduction, and improved accuracy, impacting Budget and Institutional Analysis and units across campus. |
Submit all CMSF proposals for the FY 2025/26 approval period (which occurs during FY 2024/25) through the new process. |
Budget and Institutional Analysis | Nearly Completed |
Prioritizing Service | Implement Enterprise Health - a new Occupational Health Electronic Health Record Solution - to maintain and promote workers’ health and working capacity (replaces Sisdoc). Health Enterprise will also serve to improve the efficiency of UC’s occupational health practices and protocols, including preventive services and occupational injury and illness care |
Go-live with patient portal and Occupational Health Solution by Winter 2025. |
Admin IT, Safety | In Progress |
Prioritizing Service | Create a seamless parking experience at the Aggie Square Parking Structure #6 (PS6). Although PS6 will be operated by a third party, ensure the UC Davis community can park there using monthly and daily permits that are reciprocal for use in the Aggie Square garage and other parking spaces on the Sacramento and Davis campuses. |
Complete all aspects of the seamless experience by the opening of Aggie Square in Apr 2025. Create an easy-to-understand communications so a wide range of stakeholders can easily understand the parking options. |
Transportation, Vice Chancellor's Office | In Progress |
Stewarding Resources | Stabilize Aggie Enterprise in its first 18 months of operation (deployed Jan 1, 2024). This involves continuing to provide relevant training and outreach, resolving and enhancing system’s issues to reduce need for tickets, and improving reporting. |
Improvements will be measured through an improved Change Adoption Survey score of 4.1 by Jun 2025 (was 3.8 in March 2024). |
Admin IT, Finance | In Progress |
Engaging People | Promote the use of CA Certified Small and Diverse Businesses on the Davis Campus by collaborating with the UC Davis Health Anchor Institute Mission (AIM) and the local Chambers of Commerce and by producing Small and Diverse Business Expos. |
Achieve 25% in CA Certified Small and Diverse Business annual spend on the Davis Campus for qualifying transactions in FY 2024/25. (Construction spend, for example, is not a qualifying transaction for this purpose.) |
Supply Chain | In Progress |
Stewarding Resources | Implement four new modules to interface with Aggie Enterprise (these were not part of the initial Aggie Enterprise launch) to provide additional efficiencies and capabilities: 1) supplier onboarding (Payment Works), 2) honoraria and research subject payments (Candex), 3) Advanced Collections module for Accounts Receivables (Oracle module), and 4) Enterprise Planning (Oracle Budget Module). |
Implement Payment Works by Mar 2025; Candex by Dec 2024; and Advanced Collections in Oracle) by Jun 30, 2025. Use Aggie Enterprise Planning for the FY 2025/26 campus budget planning process (which occurs during FY 2024/25). |
Admin IT, Budget and Institutional Analysis, Finance, Supply Chain | In Progress |
Stewarding Resources | Facilitate the purchasing of flat and sparkling water in sustainable containers for small department meetings. Many departments would like to purchase sustainably packaged water if it was easy to find and affordable, even though small department meetings are not directly subject to UC’s single-use plastics policy. |
Purchase bulk water in cartons or aluminum through Supply Chain’s partnership with Pepsi and offer these sustainable containers for sale / delivery to departments for small meetings. Create a campaign to encourage individuals to purchase non-plastic water by Fall 2024. If successful with water sales, expand to include other beverages for sale in sustainable packaging through Supply Chain / Pepsi. |
Divisional Resources, Supply Chain | Nearly Completed |
Stewarding Resources | Evaluate feasibility of funding Phase 3 of Big Shift using an Inflation Reduction Act (IRA) grant, PG&E incentives, and savings achieved in the utility budget. |
Make go / no go decision by Jun 30, 2025, as to whether UC Davis should fund Phase 3 of the Big Shift in the near term or whether to defer into the long term. |
Budget and Institutional Analysis, Design and Construction, Facilities | Achieved |
Stewarding Resources | Evaluate feasibility of a second solar farm, given demands for more electricity and the effectiveness of existing solar farm. Current solar farm produces ~14% of the campus’s electricity with 100% clean power. |
Identify costs for capital and operating of a second solar farm and identify potential rebates and cost savings. Make go / no go decision by Feb 2025. |
Budget and Institutional Analysis, Design and Construction, Facilities | In Progress |
Stewarding Resources | Following numerous LEAN kaizen workshops that were conducted at Health through “The Hiring Experience (THX),” hundreds of steps in the recruitment and on-boarding process were eliminated, consolidated, and/or streamlined. Implement on the Davis campus the benefits of this more streamlined hiring and on-boarding processes that was uncovered at UC Davis Health. |
Implement THX improvements on the Davis campus by Jun 30, 2025. |
Human Resources | In Progress |
Stewarding Resources | Implement “Job Builder,” automated job description technology from JDXpert, to store all UC Davis job descriptions, UC career tracks data, and templated job descriptions. This project will reduce the amount of time spent creating job descriptions and ensure more language consistency among positions performing similar duties. By adopting Job Builder (replaces PeopleAdmin), UC Davis (campus and health) will use the same technology for job descriptions as all other UC campuses. |
Implement Job Builder by Nov 1, 2024. Stabilize Job Builder by Dec 2024. |
Human Resources | In Progress |
Stewarding Resources | Implement a Position Control system for staff positions on the Sacramento Campus to avoid over hiring. This automated approach will use UC Path data to ensure only positions in a planned org chart / hierarchy are filled and identify all growth positions that are outside of the org chart for review and approval before filling. |
Full implementation involves multiple phases. In FY 2024/25, collect system requirements and work with UC Path to transition payroll data from the current “cost center” format to the preferred “hierarchy/position” format. |
Human Resources | In Progress |
Cultivating Place | Receive full approval from the UC Board of Regents for Segundo Infill Housing and begin construction. More housing is needed to accommodate student growth, meet MOU commitments with the city, and provide surge space to decant old housing. To receive approval, the construction costs must be considered reasonable, and the project must deliver below-market rents. |
Receive full approval during the Jul 2024 Regents meeting. Commence construction in Spring 2025. |
Design and Construction | In Progress |